Effective Date: 15 July 2025
By accessing or using this website or engaging in Charlie & Green’s consultancy or Insights services, you agree to the following terms:
1. Who Are We
Charlie & Green is a sole‑trader consultancy firm in New Zealand, offering strategic advice to small businesses, nonprofits, artist-led initiatives, and community organisations.
2. What These Terms Cover
These Terms apply to all our services, including:
- Consultancy work (in‑person or digital)
- Coaching, strategy sessions, and resources
- Insights, our community feedback and survey service
- Any prize draws or incentives associated with surveys
- The Green Room, our blog section featuring updates, thought pieces, and commentary on community and strategic matters relevant to our work
The Green Room - Additional Disclaimers:
- Guest authors may contribute to The Green Room. Their views are their own and do not necessarily reflect the views of Charlie & Green.
- Comments, if enabled, are subject to moderation. Charlie & Green reserves the right to remove any comments deemed inappropriate, offensive, spammy, or off-topic.
- Content published in The Green Room is for informational purposes only and should not be considered legal, financial, or professional advice.
- You may quote or share content from The Green Room provided proper credit is given (e.g., “via Charlie & Green – The Green Room”), and links to the original blog post are included. Full reproduction requires written permission.
Member-Only Access:
Access to certain parts of this website, including Insights and The Green Room, may be restricted to registered members only. You agree not to share or distribute your login details. Charlie & Green reserves the right to suspend or revoke access at any time if misuse is detected or Terms are breached.
3. Consultancy Services
- Advice provided is general and not substitutes for professional guidance.
- You agree to not rely solely on this advice for high-stakes decisions.
- Project scopes and fees are agreed via separate engagement letters.
4. Insights – Community Survey Service
By taking part in a survey under this service, you agree to:
a. Participant Commitments
- Provide honest, respectful, and personal feedback.
- Must be 16 year or older
b. Usage & Ownership
- Survey answers and demographics are anonymised before reporting.
- Charlie & Green retains ownership over compiled reports, dashboards, and analyses.
c. Privacy & Withdrawal
- All survey data is stored securely and complies with NZ Privacy Act 2020.
- You may withdraw consent or have your data deleted upon request via info@charlieandgreen.com.
5. Prize Draws
When a survey includes a prize:
1. Eligibility:
- You must fully complete the survey during its active period.
- Only one entry per person.
- Must be 18+, NZ-based, and not connected to Charlie & Green staff.
2. Prize Details:
- Prizes described clearly in invite material.
- Winners selected randomly and notified by email.
- Non-transferable and may be substituted with equal value alternatives.
3. Privacy & Publicity:
- Winners’ first name and region may be shared publicly.
- Personal info used only for administering the prize draw.
4. Disqualification:
- Entries that are multiple, fraudulent, or incomplete are void.
- Charlie & Green may cancel or redraw prizes under exceptional circumstances.
5. Liability & Disputes:
- Charlie & Green isn’t responsible for any loss from prize use.
- All decisions are final.
6. Disputes & Liability
- Any issues should be directed to info@charlieandgreen.com first.
- Except where prohibited by NZ law, Charlie & Green’s total liability is limited to the cost of the specific service provided. No liability for consequential damages.
7. Intellectual Property
All content on this site and survey materials are the intellectual property of Charlie & Green, unless otherwise noted. Usage requires prior written consent.
8. Governing Law
These Terms are governed by the laws of New Zealand and any disputes follow NZ legal processes.
9. Changes To These Terms
We may revise these Terms over time. Your continued use confirms acceptance of the updated version. The Effective Date at the top will reflect any changes.
10. Contact
For any questions or to exercise your rights: info@charlieandgreen.com